Your support operation, run on AI, by our engineers
Full-time or fractional engineers who integrate, tune and maintain the AI behind your customer support, on whatever channels your customers already use.
We don't hand you a dashboard and wish you luck
Most AI support projects stall after the demo. The tool gets bought, the integration never quite finishes, the bot answers three questions well and the rest go to a human anyway. We solve that by sending engineers who stay.
Integrate
We connect your CRM, order systems and internal tools so the AI can see what it needs to. Salesforce, Zendesk, Genesys, Shopify, BigQuery, or something you built yourself.
Train and tune
Agents built on your own ticket history, in your customers' languages, reviewed and improved every week rather than left to drift.
Report
QA scoring, transcription accuracy, deflection and handling time — built around the questions your ops director actually asks, not a generic template.
Maintain
Token costs watched so your AI spend never runs away. Model changes handled. Change requests absorbed on retainer instead of quoted as projects.
Start with an implementation sprint to get live. Then keep a dedicated engineer embedded with your team, or a fractional share of one — whichever your volume justifies.
Our engineers can work on the stack you already have, or deploy ours
Four ways to run inbound support, depending on where your customers already reach you.
Channels
AI support on WhatsApp with voice calls and voice notes. Email, Instagram and Facebook landing in the same inbox.
Embed
Your own branded chat and calling, in your app and on your site, via SDK or web widget. Your conversations stay yours.
Line
Keep your call center. Add AI transcription, QA scoring, reporting and a voice agent for the hours nobody is on shift.
Dispatch
Crowd-sourced agent capacity on demand, with local 021 numbers or international numbering when you need reach.
A deployment, start to finish
One AI layer. Every way customers reach you.
Meet customers where they already are, without forcing your business to move.
Customers are on WhatsApp 24/7
2 billion people use WhatsApp every day. For most businesses it is the fastest route to AI-handled support at a fraction of call center cost.
Not every business can move
Banks, telcos and regulated operators keep their own chat and their own lines. The same AI layer, and the same engineers, run behind those too.
Import & Broadcast Instantly
Create or import lists seamlessly and broadcast messages to your users instantly.
Real-Time Analytics
Monitor your campaigns in real-time to assess their performance.
No-code Chatbots
Build your own chatbot in minutes, with simple drag and drop.
Language Solved
Voice notes, any language — transcribed, translated, and responded to in the customer's own language.
Wired into the CRM you already run
Our engineers integrate voice into your existing helpdesk rather than asking you to replace it.
Your data, wherever it lives
Any database or CRM your support answers depend on — including AWS, BigQuery, Shopify and Salesforce.
LLM cost management is not your headache
Our team constantly manages token costs so your AI expenses never explode. We work across every major AI model.
Don't just retrieve data, take actions a human would
We maintain AI agents that make chatbot interactions actionable — create a support ticket, trigger a refund, update a record — all from inside WhatsApp.
Human in the Loop
Most WhatsApp chatbots are dead ends. We enable your human support agents to seamlessly take over any conversation when it matters most — protecting customer lifetime value.
Open Source Architecture & Compliance
Open Source Architecture
If you want to use open source software, we'll help you build with it and save costs — no vendor lock-in.
Compliance? Covered.
We set up and maintain infrastructure according to your specific requirements.
Inside Channels: every doorway into your business
From Facebook comments to Google Maps, every inbound route lands in one inbox your engineers configure.
Facebook & Instagram
Capture customer mobile numbers and interact in real time via your social profiles.
Public Comments
Social listening setup — when anyone tags your business seeking help or posting negatively, auto-redirect them to your WhatsApp.
Your Website & App
Hand off to WhatsApp, or run your own branded chat and calling in-app with our SDK. Whichever your business needs.
Google Maps
Let customers interact with you immediately via text, voice notes, or calls — right from your Google Business profile.
Everything You Need to Know
How engagements work, what we integrate with, and who owns what.
Ready to put AI behind your inbound support?
Book a 30-minute review and we'll scope what deployment looks like for your business.
Book a deployment review