Unify WhatsApp, Facebook, Instagram and more so patients can reach you, book with you and come back to you. Every chat and call in one team inbox, with AI agents and your existing tools.
Intake, scheduling and follow-up all happen in the same thread, so nothing is lost between your front desk, your consultants and your records.
Every enquiry lands in one inbox.
Turn enquiries into appointments.
Keep patients coming back.
See what's working across teams, branches and campaigns — and act on it in the same place your conversations live.
Track response times, resolution times and conversation quality across agents, chats and calls.
Segment broadcasts by audience, then measure reach and engagement to see which reminders and offers earned their spend.
Manage patients through every lifecycle stage on Support Monster, with your CRM or records system connected for complete context.
Access-controlled conversations and a full audit trail, configured to the patient-data rules you operate under.
Our engineers connect your records and scheduling systems, tune the agents against how your patients actually ask questions, and keep access controls configured to the rules you operate under.
Every enquiry from WhatsApp, Facebook, Instagram and more lands in one team inbox. AI agents answer common questions at any hour, in any language, and collect intake details before a consultant steps in. Booking links are then sent instantly and routed to the right clinic or specialist.
Yes. Patients are managed through every lifecycle stage on Support.Monster, with your CRM or records system connected for complete context. Our engineers handle the connection to your records and scheduling systems as part of onboarding.
Conversations are access-controlled with a full audit trail, configured to the patient-data rules your practice operates under. Our engineers keep those access controls configured as part of the managed service, not left for your team to maintain.
No. Our engineers connect your records and scheduling systems, tune the agents against how your patients actually ask questions, and keep access controls configured to the rules you operate under, so nothing is left for your team to set up or maintain.
WhatsApp, Facebook, Instagram and more all land in a single team inbox, alongside enquiries from ads, your website and signage at the clinic, auto-segmented by location and treatment interest.
Appointment reminders bring down no-shows, and post-visit check-ins and rebooking prompts are sent on time. Returning patients are recognised with their full history in view, which is how clinics using Support.Monster see 60% more repeat visits.